Every year, we publish our Professional Body Sector Review, aiming to define the sector in its own right. We[…]
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Month: January 2017
Digital Insights: 4 Steps to Improving your Customer Service in the Digital Age
As PARN are running their customer service benchmarking project again, I thought I’d blog about customer service in the digital[…]
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CIOB: Construction- A Beacon for Social Mobility
Skilled trades and infrastructure have been revealed to be catalysts for greater social mobility. A new report published in[…]
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CIPD: Coaching, Learning and Development Still Need Work
The Chartered Institute of Personnel and Development‘s (CIPD) Autumn 2016 Employee Outlook report is out and there is still much to[…]
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